Frequently Asked Questions

BUYING ONLINE

How can I place my order?

You can place your order directly through our website by adding products to your cart.
You may also contact us via Facebook or WhatsApp.
We’ll just need your Name, Phone Number, and Delivery Address, and one of our Customer Care Representatives will confirm your order.

Can I change or amend my order once it has been placed?

If your order has not been dispatched yet, we may be able to make changes.
Please contact our customer care team as soon as possible, and we will gladly assist you.

How can I pay for my order?

We offer the following payment methods:

  • Cash on Delivery (COD)
How can I sample a new fragrance before purchasing online?

Every order from HB Bawani Fragrance includes 1 complimentary tester of your choice.
This allows you to try a new fragrance before purchasing a full bottle.
We also offer Tester Sets for you to explore our scents from the comfort of your home.

What are the delivery charges?

Delivery charges are Rs. 200.
Buy more than 1 perfume and enjoy free delivery

How do I track my order?

You can track your shipment on postex.pk using the tracking ID sent to you in your shipping confirmation message.

When will my order be delivered?

Delivery Timings:

  • Karachi: 2–3 working days
  • Outside Karachi: 3–5 working days